Analisis Fatwa MUI No 09/DSN-MUI/IV/2000 tentang Pembiayaan Ijarah terhadap Praktik Kontrak TV Kabel Berlangganan Internet Indihome

Abstract

Abstract. This research analyzes Indihome subscription contracts related to MUI Fatwa No.09/IV/2000 concerning Ijarah Financing. Problems found included WiFi networks that were often slow and phones not working, even though customers continued to pay rental fees. The research method used is descriptive-normative qualitative through interviews with PT. Telkom and Indihome customers. As a result, even though the Indihome contract does not use an Ijarah agreement, most of its provisions are in accordance with the MUI Fatwa. However, there is one conflicting provision. Customer problems often occur even though technicians have handled them.

Abstrak. Penelitian ini menganalisis kontrak berlangganan Indihome terkait dengan Fatwa MUI No.09/IV/2000 tentang Pembiayaan Ijarah. Masalah yang ditemukan meliputi jaringan WiFi yang sering lambat dan telepon tidak berfungsi, meskipun pelanggan tetap membayar biaya sewa. Metode penelitian yang digunakan adalah deskriptif-normatif kualitatif melalui wawancara dengan PT. Telkom dan pelanggan Indihome. Hasilnya, meskipun kontrak Indihome tidak menggunakan akad Ijarah, sebagian besar ketentuannya sesuai dengan Fatwa MUI. Namun, terdapat satu ketentuan yang bertentangan. Masalah pelanggan sering terjadi meskipun sudah ditangani teknisi.