Studi Kontribusi Workplace Spirituality terhadap Affective Well-being Karyawan Restoran Cepat Saji di Kota Bandung

  • Safira Nura Hanjani Psikologi
  • Ali Mubarak Fakultas Psikologi, Universitas Islam Bandung
Keywords: Workplace Spirituality, Affective Well-being, Fast Food Workers

Abstract

Abstract. Workplace spirituality is defined as something at employee’s workplace related to employee’s perception about meaningful work, sense of community, and alignment with organizational values (Milliman et al., 200316). Van Katwyk et al. (2000)4 defined affective well-being as employee’s affection about their job and how their affective responds towards their job. This study aims to know how workplace spirituality contributes to fast food workers’ affective well-being. This study is a quantitative study and used multiple regression analysis. The subject of this study are 98 shift workers working as crew store in a fast-food-chains in Bandung, Indonesia. The sample are measured by non-probability sampling using convenience sampling method. Workplace Spirituality Scale by Milliman et al. (2018)15 and Job-related Affective Well-being Scale by Van Katwyk et al. (2000)4 that were adapted to Indonesian by Permana and Prakoso (2022)12 are used for the instrument. This study found that workplace spirituality has 46.1% significant contribution to affective well-being, with sense of community has the highest contribution (19%), then alignment with organizational values (15.2%), and lastly meaningful work (11.9%).

Abstrak. Workplace spirituality didefinisikan sebagai sesuatu di tempat kerja karyawan yang berkaitan dengan persepsi karyawan mengenai meaningful work, sense of community, dan alignment with organizational values (Milliman et al., 200316). Affective well-being menurut Van Katwyk et al. (2000)4 adalah perasaan karyawan akan pekerjaannya dan bagaimana respon perasaan karyawan terhadap pekerjaannya. Penelitian ini bertujuan untuk mengetahui bagaimana kontribusi workplace spirituality terhadap affective well-being karyawan restoran cepat saji. Metode penelitian yang digunakan adalah kuantitatif dengan teknik analisis regresi berganda. Partisipan dalam penelitian ini sebanyak 98 orang crew store yang bekerja secara shift di restoran cepat saji di Kota Bandung, yang didapatkan dengan teknik non-probability sampling menggunakan metode convenience sampling. Alat ukur yang digunakan adalah Workplace Spirituality Scale dari Milliman et al. (2018)15 dan Job-related Affective Well-being Scale dari Van Katwyk et al. (2000)4 yang keduanya telah diadaptasi oleh Permana dan Prakoso (2022)12. Penelitian ini menemukan bahwa workplace spirituality memiliki kontribusi yang signifikan sebesar 46.1% terhadap affective well-being, dengan aspek sense of community yang paling tinggi kontribusinya (19%), diikuti alignment with organizational values (15.2%), dan meaningful work (11.9%).

References

Diener, E., Oishi, S., & Lucas, R. E. (2003). Personality, culture, and subjective well-being: Emotional and cognitive evaluation of life. Annual Review of Psychology, 54(1), 403-425. https://doi.org/10.1146/annurev.psych.54.101601.145056

Ilies, R., Aw, S. S. Y., & Pluut, H. (2015). Intraindividual models of employee wellbeing: What have we learned and where do we go from here? European Journal of Work and Organizational Psychology, 24(6), 827-838. http://dx.doi.org/10.1080/1359432X.2015.1071422

Keyes, C. L. M., & Grzywacz, J. G. (2005). Health as a complete state: The added value in work performance and healthcare costs. Journal of Occupational and Environmental Medicine, 47(5), 523-532. https://www.jstor.org/stable/44997433

Van Katwyk, P. T., Fox, S., Spector, P. E., & Kelloway, E. K. (2000). Using the job-related affective well-being scale (JAWS) to investigate affective responses to work stressors. Journal of Occupational Health Psychology, 5(2), 219-230. https://doi.org/10.1037/1076-8998.5.2.219

Ryan, R. M., & Deci, E. L. (2001). On happiness and human potentials: A review of research on hedonic and eudaimonic well-being. Annual Review of Psychology, 52(1), 141-166. https://doi.org/10.1146/annurev.psych.52.1.141

Setiawan, S. R. D. (2020, Mei 3). 7 Jenis Ketakutan Karyawan di Tempat Kerja dan Solusinya. Kompas.com. https://money.kompas.com/read/2020/05/03/182800626/7-jenis-ketakutan-karyawan-di-tempat-kerja-dan-solusinya?page=all

Yulianti, P., & Fitdiarini, N. (2023). Job insecurity and psychological well-being: Is it necessary to foster employee performance. International Journal of Current Science Research and Review, 6(6), 3206-3211. DOI: 10.47191/ijcsrr/V6-i6-14.

Anantha, W. D. Y., & Pratiwi, E. A. (2022). Hubungan antara perceived organizational support dengan employee well-being pada karyawan di PT X Majalaya. Jurnal Psikologi Insight, 6(2), 93-101.

Ramadhani, A. F., & Mubarak, A. (2023). Studi kontribusi perceived organizational support terhadap employee well-being: Studi pada dosen perguruan tinggi berbasis agama di Kota Bandung [Unpublished undergraduate thesis]. Universitas Islam Bandung.

Khairunnisa, M. K., & Suhana. (2023). Pengaruh work-life balance terhadap subjective wellbeing pada polisi wanita di Polrestabes Bandung. Bandung Conference Series: Psychology Science, 3(1), 126-133. https://doi.org/10.29313/bcsps.v3i1.5158

Aboobaker, N. (2022). Workplace spirituality and employee wellbeing in the hospitality sector: Examining the influence of fear of COVID-19. Psychology Study, 67(3), 362-371. https://doi.org/10.1007/s12646-022-00666-7

Permana, M. F. A., & Prakoso, H. (2022). Pengaruh workplace spirituality terhadap job related affective well-being pada guru di SMK swasta Kota Bandung. Bandung Conference Series: Psychology Science, 3(1). https://doi.org/10.29313/bcsps.v2i3.4644

Fernanda, E., & Mubarak, A. (2023). Studi kontribusi workplace spirituality terhadap employee well-being pada dosen generasi milenial. Bandung Conference Series: Psychology Science, 3(2), 721-727. https://doi.org/10.29313/bcsps.v3i2.7325

Indradevi, R. (2020). Workplace spirituality: Successful mantra for modern organization. Journal of Critical Reviews, 7(6), 437-440. http://dx.doi.org/10.31838/jcr.07.06.77

Milliman, J., Gatling, A., & Kim, J. (2018). The effect of workplace spirituality on hospitality employee engagement, intention to stay, and service delivery. Journal of Hospitality and Tourism Management, 35(2018), 56-65. https://doi.org/10.1016/j.jhtm.2018.03.002

Milliman, J., Czaplewski, A. J., & Ferguson, J. (2003). Workplace spirituality and employee work attitudes: An exploratory empirical assessment. Journal of Organizational Change Management, 16(4), 426-447. https://doi.org/10.1108/09534810310484172

Grant, A. M., Christianson, M. K., & Price, R. H. (2007). Happiness, health, or relationships? Managerial practices and employee well-being tradeoffs. Academy of Management Perspectives, 21(3), 51-63. https://doi.org/10.5465/amp.2007.26421238

Brooks, S. K., & Greenberg, N. (2022). Mental health and psychological wellbeing of maritime personnel: A systematic review. BMC Psychology, 10, 139. https://doi.org/10.1186/s40359-022-00850-4

National Institute for Health and Care Excellence. (2021). Healthy workplaces: Improving employee mental and physical health and wellbeing. https://www.nice.org.uk/guidance/qs147/resources/healthy-workplaces- improving-employee-mental-and-physicalhealth-and-wellbeing-pdf- 75545484547525.

Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (7th ed.). Pearson Education Limited.

Lee, S., Lovelace, K. J., & Manz, C. C. (2014). Serving with spirit: An integrative model of workplace spirituality within service organizations. Journal of Management, Spirituality, & Religion, 11(1), 45-64. https://doi.org/10.1080/14766086.2013.801023

Basinska, B. A., Gruszcynska, E., & Schaufeli, W. (2014). Psychometric properties of the Polish version of the job-related affective well-being scale. International Journal of Occupational Medicine and Environmental Health, 27(6), 993-1004. https://dx.doi.org/10.2478/s13382-014-0329-x

Moreno, C. R. C., Marqueze, E. C., Sargent, C., Wright Jr., K. P., Ferguson, S. A., & Tucker, P. (2019). Working time society consensus statements: Evidence- based effects of shift work on physical and mental health. Industrial Health, 57(2), 139-157. https://doi.org/10.2486/indhealth.SW-1

Johansson, G., Aronsson, G., & Lindstrom, B. O. (1978). Social psychological and neuroendocrine stress reactions in highly mechanised work. Ergonomics, 21(8), 583-599. https://doi.org/10.1080/00140137808931761

Published
2024-01-31