Pengaruh Dukungan Sosial terhadap Work-Family Conflict pada Perawat Wanita di RSUD Kota Bandung
Abstract
Abstract. Work-family conflict adalah bentuk interrole conflict yang berupa ketidakcocokan antara tuntutan peran dalam pekerjaan dan keluarga yang saling bertentangan. Work-family conflict berdampak pada rendahnya kinerja karyawan yang dapat mempengaruhi produktifitas perusahaan dan juga berdampak langsung pada diri karyawan, karena dapat menimbulkan stres. Greenhaus & Beutell (1985) menyatakan bahwa dukungan sosial dapat mengurangi tuntutan peran tertentu atau mampu menciptakan work-family balance. Tujuan penelitian ini untuk mengetahui seberapa besar pengaruh dukungan sosial terhadap work-family conflict pada perawat wanita yang sudah menikah di RSUD Kota Bandung. Metode penelitian yang digunakan adalah kausalitas dengan jumlah subjek 63 perawat wanita yang sudah menikah. Penelitian ini menggunakan alat ukur work-family conflict scale yang dirancang oleh Carlson et al., (2000) dan alat ukur dukungan sosial dari Parasuraman et al., (1992). Hasil penelitian ditemukan 98,4% perawat wanita memiliki dukungan sosial yang tinggi dan 79,4% perawat wanita memiliki work-family conflict yang rendah. Pengaruh dukungan sosial terhadap work-family conflict dalam penelitian ini sebesar 40,4% dan pengaruh paling besar terhadap work-family conflict adalah dukungan sosial pasangan sebesar 30,6%.
Keywords: Work-Family Conflict, Social Support, Nurse
Abstrak. Work-family conflict is a form of interrole conflict in the form of an incompatibility between the conflicting demands of work and family roles. Work-family conflict has an impact on low employee performance which can affect company productivity and also has a direct impact on employees, because it can cause stress. Greenhaus & Beutell (1985) stated that social support can reduce the demands of certain roles or be able to create a work-family balance. The purpose of this study was to determine how much influence social support had on work-family conflict among married female nurses at Bandung City General Hospital. The research method used is causality with a total of 63 married female nurses as subjects. This study uses the work-family conflict scale designed by Carlson et al., (2000) and the social support measure from Parasuraman et al., (1992). The results of the study found that 98.4% of female nurses had high social support and 79.4% of female nurses had low work-family conflict. The effect of social support on work-family conflict in this study was 40.4% and the biggest influence on work-family conflict was the social support of a partner of 30.6%.
References
Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and Initial Validation of a Multidimensional Measure of Work-Family Conflict. Journal of Vocational Behavior, 56(2), 249–276. https://doi.org/10.1006/jvbe.1999.1713
Frone, Michael R, Marcia Russell, and M Lynne Cooper. 1992. “Antecedents and Outcomes of Work-Family Conflict : Testing a Model of the Work-Family Interface.” 77(1): 65–78.
Greenhaus, J., & Foley, S. (2007). The intersection of work and family lives. https://doi.org/10.4135/9781412976107.n8
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of Conflict Between Work and Family Roles. Academy of Management Review, 10(1), 76–88. http://amr.aom.org/content/10/1/76.full.pdf
Handayani, A., Afiatin, T., Adiyanti, M. G., & Himam, F. (2016). Psychosocial Factors Influencing Work – Family Balance of Working Mothers. Researchers World : Journal of Arts, Science and Commerce, VII(4(1)), 33–43. https://doi.org/10.18843/rwjasc/v7i4(1)/04
Hsiao, H. Y., & Mor Barak, M. E. (2014). Job‐related stress, social support, and work– family conflict among Mexican workers in a multinational company: A case study of a K orean‐owned, US‐branded former “sweatshop” in M exico. International Journal of Social Welfare, 23(3), 309-320.
Kuntari, I. S. R. (2018). Work-Family Conflict Among Indonesian Working Couples: In relation to work and family role importance, support, and satisfaction [Doctoral dissertation, Radboud University, Nijmegen]. Radboud Repository. Kuntari, I. S. R., Janssens, J. M. A. M., & Ginting, H. (2017). Gender, Life Role Importance and Work-Family Conflict in Indonesia : A Non-Western Perspective. Academic Research International, 8(March), 139– 153.
Mansour, S., & Tremblay, D. G. (2016). Workload, generic and work–family specific social supports and job stress: Mediating role of work–family and family–work conflict. International Journal of Contemporary Hospitality Management, 28(8), 1778–1804. https://doi.org/10.1108/IJCHM-11-2014-0607
Netemeyer, Richard G., James S. Boles, and Robert McMurrian. 1996. “Development and Validation of Work-Family Conflict and Family-Work Conflict Scales.” Journal of Applied Psychology 81(4): 400–410.
Parasuraman, S., Greenhaus, J. H., & Granrose, C. S. (1992). Role stressors, social support, and well‐being among two‐career couples. Journal of Organizational Behavior, 13(4), 339–356. https://doi.org/10.1002/job.4030130403
Ten Brummelhuis, L. L., & Bakker, A. B. (2012). A Resource Perspeetive on the Work-Home Interface. American Psychologist, 67(7), 545–556.
Van Daalen, G., Willemsen, T. M., & Sanders, K. (2006). Reducing work-family conflict through different sources of social support. Journal of Vocational Behavior, 69(3), 462–476. https://doi.org/10.1016/j.jvb.2006.07.005
Wadsworth, Lori L, and Bradley P Owens. (2007). The Effects of Social Support on Work – Family Enhancement and Work – Family Conflict in the Public Sector. (2011). The Effects of Social Support on Work – Family Enhancement and Work – Family Conflict in the Public Sector.” journal of organizational behavior 32(5): 689–725. https://onlinelibrary.wiley.com/doi/abs/10.1002/job.69
Zahra Raudia Gozali, “Pengaruh Stres Kerja terhadap Komitmen Organisasi pada Perawat Unit Rawat Inap RSUD Sekarwangi,” Jurnal Riset Psikologi, pp. 27–32, Jul. 2022, doi: 10.29313/jrp.v2i1.677.
Z. F. Lutfiyah and D. Dwarawati, “Pengaruh Resilience at Work terhadap Subjective Well-Being pada Perawat Rumah Sakit Jiwa,” Jurnal Riset Psikologi, pp. 39–46, Jul. 2023, doi: 10.29313/jrp.v3i1.1982.
