Pengaruh Work Family Conflict terhadap Turnover Intention dengan Perceived Organizational Support sebagai Variabel Moderator pada Perawat Wanita Masa Pandemi Covid – 19

Abstract

Abstract. This research was conducted based on the results of previous studies which showed different results on the use of Perceived Organizational Support (POS) variables in moderating the relationship between Work Family Conflict (WFC) and Turnover Intention (TI). The results of other studies suggest looking for other industrial fields that have higher turnover rates and high workloads for research. One of the industries with high turnover is health services. This study aims to determine whether POS as a moderator variable can affect the relationship between WFC and IT in female nurses during the Covid-19 pandemic. This study used a quantitative method with a causality approach. The research subjects were 96 female nurses who worked in 2 city-level private Covid referral hospitals in Bandung. The measuring instrument used is the WFC Scale which refers to the WFC theory according to Greenhaus (1985), the IT measuring instrument refers to Mobley's theory (1978) and the Perceived Organizational Support Survey (SPOS) from Eisenberger's theory (1986). The results of the study using Moderated Regression Analysis (MRA) showed that the POS moderating variable had a value of -0.003 in reducing TI and sig. of 0.005 <0.05, it can be concluded that POS is a moderating variable that can weaken the relationship between WFC and TI. This means that if WFC nurses experience an increase and POS increases, TI on nurses will continue to decrease.

Keywords : Covid – 19, Female Nurses, Perveived Organizational Support, Turnover Intention, Work Family Conflict.

Abstrak. Penelitian ini dilakukan berdasarkan hasil studi terdahulu yang menujukkan adanya hasil berbeda pada penggunaan variabel Perceived Organizational Support (POS) dalam memoderatori hubungan Work family Conflict (WFC) terhadap Turnover Intention (TI). Adapun hasil penelitian lain menyarankan guna mencari bidang industri lain yang memiliki tingkat turnover lebih tinggi serta beban kerja yang tinggi untuk diteliti. Salah satunya industri dengan turnover tinggi adalah pelayanan kesehatan. Penelitian ini bertujuan mengetahui apakah POS sebagai variabel moderator dapat mempengaruhi hubungan WFC terhadap TI pada perawat wanita masa pandemi covid – 19. Penelitian ini menggunakan metode kuantitatif dengan pendekatan kausalitas. Subjek penelitian berjumlah 96 perawat wanita yang bekerja di 2 RS swasta rujukan covid tingkat kota di Bandung. Alat ukur yang dipakai adalah WFC Scale yang mengacu pada teori WFC menurut Greenhaus (1985), alat ukur TI yang mengacu pada teori Mobley (1978) serta Survey Perceived Organizational Support (SPOS) dari teori Eisenberger (1986). Hasil penelitian dengan menggunakan analisis Moderated Regression Anaysis (MRA) menunjukkan variabel moderasi POS mempunyai nilai sebesar -0,003 dalam menurunkan TI dan tingkat sig. sebesar 0,005 < 0,05, maka dapat ditarik kesimpulan bahwa POS merupakan variabel moderasi yang dapat memperlemah hubungan WFC terhadap TI. Artinya jika WFC perawat mengalami peningkatan dan POS meningkat maka TI pada perawat akan tetap menurun.

Kata Kunci : Covid – 19, Perawat Wanita, Perceived Organizational Support, Turnover Intention, Work Family Conflict.