Sistem Kinerja Berbasis OKR & Business Intelligence Dashboard
DOI:
https://doi.org/10.29313/bcsies.v6i2.24890Keywords:
Business Intelligence, Kompetensi Spencer, Objectives and Key ResultsAbstract
Abstract. PT Inovasi Mandiri Pratama is a mapping and geospatial services company facing constraints such as an unstructured performance measurement system, a high absenteeism rate (9.5%), and a competency mismatch of 38%. This study aims to design an employee performance measurement system based on Objectives and Key Results (OKR) integrated with a Business Intelligence (BI) Dashboard. This study used a quantitative descriptive method. Primary data collection was conducted through questionnaires and interviews, while secondary data was obtained from company documentation. The system design was carried out through the identification of Spencer Competencies, the preparation of Key Performance Indicators (KPI), OKR cascading, and dashboard visualization on Looker Studio. The results showed that 16 out of 20 generic Spencer competencies were identified as relevant, with the Concern for Order competency having the highest urgency. Performance measurement resulted in a variation in employee OKR achievement scores in the range of 0.09 to 0.94. The achievement results are visualized through a BI Dashboard to facilitate management in monitoring actual performance. This research provides managerial implications in the form of an integrated framework between competencies, KPIs, and OKRs embodied in a dashboard information system for more objective decision making.
Abstrak. PT Inovasi Mandiri Pratama merupakan perusahaan jasa pemetaan dan geospasial yang menghadapi kendala belum terstrukturnya sistem pengukuran kinerja, tingginya tingkat ketidakhadiran (9,5%), dan adanya mismatch kompetensi sebesar 38%. Penelitian ini bertujuan merancang sistem pengukuran kinerja karyawan berbasis Objectives and Key Results (OKR) yang terintegrasi dengan Dashboard Business Intelligence (BI). Penelitian ini menggunakan metode deskriptif kuantitatif. Pengumpulan data primer dilakukan melalui kuesioner dan wawancara, sedangkan data sekunder dari dokumentasi perusahaan. Perancangan sistem dilakukan melalui identifikasi Kompetensi Spencer, penyusunan Key Performance Indicators (KPI), cascading OKR, dan visualisasi dashboard pada Looker Studio. Hasil penelitian menunjukkan bahwa 16 dari 20 kompetensi generik Spencer teridentifikasi relevan, dengan kompetensi Concern for Order memiliki urgensi tertinggi. Pengukuran kinerja menghasilkan variasi skor capaian OKR karyawan pada rentang 0,09 hingga 0,94. Hasil pencapaian tersebut divisualisasikan melalui Dashboard BI untuk memfasilitasi pihak manajemen dalam memantau kinerja secara aktual. Penelitian ini memberikan implikasi manajerial berupa kerangka terintegrasi antara kompetensi, KPI, dan OKR yang diwujudkan dalam sistem informasi dasbor untuk pengambilan keputusan yang lebih objektif.
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